Refunds and Returns Policy

Telehealth Refunds

Appointments can be rescheduled up to 24 hours before the appointment. Our doctors are all Australian registered and have been screened to ensure they provide the best in customer service and patient healthcare. They are committed to providing you with the greatest advice possible and just like your regular doctor do not offer refunds on their professional service.

Telehealth Payments

Consultations need to be fully paid before the scheduled appointment time can be confirmed.

Cancelations must call 1300 114 838 to request a refund. Cancellations within 24-hr of confirmed appointment will not warrant refund.

In all cases refunds, if applicable, will only be made using the online payment gateway to the card originally used for payment. Refunds may take up to five working days to appear on a card statement.

Welcome to Telehealth Medicinal Cannabis Clinic

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